Through our keyword engine, you can setup CloudText™ to take care of the repetitive tasks of replying, forwarding and tagging your customers. By setting up keyword automation, CloudText™ will read every incoming message and do exactly what you tell it to do if it finds a match.

Automate Everything

Find the common things your customers are asking and setup CloudText™ to automatically handle the incoming message. With endless possibilities, you can configure CloudText™ to run your customer service and increase sales. With only a few clicks, CloudText™ will work for you.

• Automatically reply back to the sender
• Forward to a sales rep to follow up
• Post on your comment board
• Integrate with an existing system
• Tag the customer with the keyword for targeted marketing